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Under UK law, companies are liable for almost everything that goes on over their networks - from illegally downloaded MP3 files to libellous emails and sexual harassment
* 30 % to 40 % of Internet surfing is not business related (Source : IDC)
* More than 60 % of all Internet porn Traffic occurs during the 9 to 5 work day (Sex Tracker)
* 37 % of workers say they surf the web constantly at work (Vault.com)
* The top site of the week for female surfers at-work was LTDCommodities.com, an online shopping catalogue
* The top site of the week for male surfers at-work was TheOnion.com, a satirical weekly newspaper
Much to the chagrin of many managers and supervisors, people are spending more time surfing the Internet at work than they are at home, mainly because home Web connection high-speed and dial-up Internet access is pale in comparison to the faster connections that companies give to their employees to their employees, they also seek to avoid the liabilities associated with their employees accessing pornography, gambling sites, games, excessive personal business through e-mail, and disseminating company confidential information.
Misuse of Internet resources costs organizations millions of dollars each year in lost productivity, legal costs, bandwidth and connection fees.
The traditional method of reducing this misuse has been to implement blocking and filtering measures as discussed previously.
The desire to boost productivity and keep confidential information secure are compelling businesses to take a closer look at the way employees use technology.
Internet connectivity comes with a wide range of risks, including:
Exposure to legal liability
Decreased productivity
Loss of confidential or proprietary data
Increased network congestion Spam and virus attacks
If an average person spends 10 minutes each day performing non-business activities, and the working week is 36 hours long and there are 220 working days per year, this lost time equates to a whole working week ! If 4 people do it, that adds up to a whole working month.
If you are not using a software application to enforce your Acceptable Use Policy, Content Monitoring software is a cost effective total solution. Content filtering software allows you to select the material you wish to appear on your computer
There is a growing awareness of the need to prevent obscene Internet content from entering into our homes. Content filtering and blocking software works in conjunction with a Web browser to block information and sites on the Internet that would otherwise be available
Internet monitoring describes the process used by organizations to assess exactly what Internet resources their members are accessing. This is usually aided by some form of monitoring software that will report on all aspects of Internet browsing such as time spent browsing, size of resources downloaded as well as the content of resources accessed
It provides complete reporting on every site visited by all users, including time spent browsing, size of resources downloaded, any protocols accessed and even content.
* Monitoring highlights current browsing behavior which leads to proactive enforcement of an IAUP.
* It provides a keyword and profile system that allows an organization to categorize all sites quickly and effectively. This overcomes problems associated with newly published sites as inappropriate sites can be identified based on the user-defined categories that they fit into.
* All web hits are logged and profiled on complete URL strings to detect and categorize most web sites.
* Live monitoring alerts a network administrator or manager to a user who is browsing inappropriately while the browsing is occurring, enabling more effective management of inappropriate Internet use:
* Content Monitoring is the next logical step in Internet Risk Management. Organizations can compliment an existing Site Blocking program with Content Monitoring or utilize Content Monitoring as an absolute solution to the misuse of both Internet browser and desktop-based applications
* Site Blocking applications are based on pass-through filtering technology as the method of Internet filtering. Pass-through filtering requires all web page requests to pass through an Internet control point such as a firewall, proxy server, or caching device that immediately inspects each request to determine whether it should be allowed or denied
New Internet sites are added to the master database daily, and in most instances updates are automatically downloaded to the database every night to ensure you're keeping up with the rapid evolution of the Internet. The problem with network security, especially relating to Internet connectivity, is that new methods of attack are devised all the time, and network managers do not find out about them in a timely manner. By having a server inside the firewall, you can monitor any unwanted traffic streams, enabling you to catch illicit traffic that has somehow made it through the packet firewall and alerting you to the fact that there is a new problem to deal with. It's also a useful test of your firewall programming - XX can be used to double-check that you haven't unwittingly allowed a traffic type through that should have been blocked.
Site Blocking provides an effective way to either block user access or allow user access to numerous categories of Internet data
Content filtering allows filtering in all applications including: Internet, chat, instant messaging, e-mail, e-mail attachments, Word, PowerPoint and all other Windows applications. The software is integrated at the Operating System level so that the content in any windows event are compared against the libraries to determine if the content is inappropriate, such as opening files in explorer.
Content filtering fills the largest security hole in a company's network. Statistics (CSI) state that 70 to 80% of all security breaches occur from within the organization. Content monitoring can monitor for and stop the accidental or intentional disclosure of a companies Intellectual Property, confidential information or other non public content, that can be accessed or disclosed electronically.
Content filtering uses screen captures of each violation with user name, date, time, application and violation stamp, to assist as part of a solution to provide the forensic data needed to protect the company.
Content monitoring is ideal for establishing an employee awareness program. When inappropriate data is discovered, organizations can choose to make users aware of the policy or notify employees by blocking the offensive content. Utilization of the Policy Central application results in full disclosure of the organization's policy to all employees so it remains non-repudiated.
Content filtering does not filter out the good content with the bad. Content filtering libraries have been developed to distinguish the difference between pornographic and sexually explicit material vs. material that is scientific and medical in nature. Content filtering also eliminating the need to block out vast amounts of educational material to stop small amounts of pornographic material found on a particular site.
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